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Jonathan M. Wainwright Memorial VA Medical Center

Alert

If you have symptoms of fever, cough, and shortness of breath, call us at 509.525.5200, press "2" and "2" to speak with your primary care team before visiting this facility. For other concerns, you may be able to access VA care from home by phone or using VA virtual care options. More Details

Coronavirus

For VA-specific information: Read our coronavirus FAQs and public health response, or use our coronavirus chatbot.

Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory. Please contact us first before going to any of our locations. For some needs, you may be able to get care at home by phone or video.

For the latest coronavirus information: Visit the CDC website.

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Honoring America’s Veterans with quality health care services, part of the largest integrated health care ...

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Drive-through flu shot clinics are now scheduled for all clinic locations.

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Walla Walla VA News Nuggets

EFFECTIVE IMMEDIATELY!

Please note this NEW contact number when the VA needs to be notified for any care at an ER or ED.

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FACILITY STATUS UPDATE:

The Walla Walla VA is slowly transitioning back to face-to-face patient care. Care is still being delivered virtually via telephone, telehealth, and VA Video Connect as needed.

If you have questions about your care or would like to schedule an appointment, please contact your primary care (PACT) team (call 509.525.5200, press option “2” and “2”) or send a secure message to your PACT team via My HealtheVet.

IMPORTANT UPDATE (as of October 19):  Only visitors without symptoms will be permitted to enter the VA health care facilities as dictated by the current situation. No visitors under the age of 18 are permitted, including infants, unless under exceptional circumstances. The age restriction does not apply to recognized surrogates. Veterans and visitors who are on main campus for a scheduled appointment or meeting can visit Walla Walla VA’s PatriotBrew coffee shop in Bldg. 143 and the VCS Canteen Store in Bldg. 75. Hours may vary depending on staffing availability. Please observe approprate physical distancing at all times. 

Those who access any of Walla Walla VA’s sites of care are REQUIRED TO WEAR A FACE MASK until further notice. This policy exists across the VA system, and has been put into place for the health and safety of all. Please note that face masks with exhalation valves or face shields are NOT PERMITTED on VA property. View this CDC page for more details of selecting, wearing, and cleaning masks.

MAIN VA CAMPUS

  • The Chestnut St. entrance continues to be closed/locked until further notice. Access to the Walla Walla VA campus is via the Poplar St. entrance.

  • VA campus hours are 8 a.m. to 4:30 p.m. Monday - Friday. The campus is closed evenings from 6 p.m. to 8 a.m. Monday - Thursday and closed all weekend from 6 p.m. on Friday to 8 a.m. on Monday.

  • Veterans with appointments should park their vehicle, and using a cell phone, follow the instructions on the posted VEText signs. Click HERE to see those instructions.

  • Veterans who do not use a cell phone can present to the building where they are scheduled for an appointment for screening and further instructions.

  • All Veterans will be temperature screened at the clinic buildings’ entrances, and those who screen negative to any symptoms will be given instructions on where to wait for their appointment. Anyone who screens positive to any symptoms will be directed to another area for a secondary screening and sent home with further instructions.

  • Visitors will park their vehicles and proceed to Bldg. 74 (directly across from the front entrance of the main clinic, Bldg. 143) to be temperature screened.

  • Veterans needing laboratory services will NEED TO SCHEDULE AN APPOINTMENT in advance; no walk-in services are allowed at the current time. Should a Veteran present without an appointment, someone will assist the Veteran in obtaining an appointment.


WALLA WALLA VA OUTLYING CLINIC STATUS

Richland (WA) VA Clinic:  Clinic hours are 7:30 a.m. to 4:30 p.m.; appointments are preferred for face-to face care. Veterans presenting without an appointment will be screened and needs assessed/addressed. Veterans are screened on the second floor of the Federal Bldg. prior to entering the clinic.

Yakima (WA) VA Clinic:  Clinic hours are 8 a.m. to 4:30 p.m. M-F.; appointments are required for face-to face care. Veterans presenting without an appointment will be screened and needs assessed/addressed. Veterans are screened either in the parking lot prior to entry to the building or at the entrance.

Lewiston (ID) VA Clinic:  Clinic hours are 8 a.m. to 4:30 p.m. M-F; appointments are preferred for face-to face care. Veterans presenting without an appointment will be screened and needs assessed/addressed. Veterans are screened either in the parking lot prior to entry to the building or at the entrance.

La Grande (OR) VA Clinic:  Clinic hours are 8 a.m. to 4:30 p.m. M-F; appointments are preferred for face-to face care. Veterans presenting without an appointment will be screened and needs assessed/addressed. Veterans are screened either in the parking lot prior to entry to the building or at the entrance.

Boardman/Enterprise (OR) VA Telehealth Clinics:  No face-to-face appointments are being scheduled at this time. Veterans continue to get care via telephone or VA Video Connect. Veterans can call the clinic during clinic hours (8 a.m. to 4:30 p.m. M-F) for assistance and referrals.

SERVICES DURING COVID-19 HEALTH PERIOD:

Enrolled Veterans are still receiving essential healthcare services at all sites. In most cases, that care is delivered virtually using VA Video Connect, telehealth, telephone appointments, or Skype with your provider/provider team. Use My HealtheVet to order prescription refills, review labs/other important health information, and also to communicate with your provider team for non-emergent health needs. Also, a new app, Rx Refill, is available to refill refillable prescriptions.


 

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The Walla Walla VA Medical Center & Clinics is upgrading it's electronic health records program!

Click here to learn here how this will benefit Veterans. 


 


Stay Connected with the Walla Walla VA!

Stay connected with the Walla Walla VA Medical Center through social media and never miss out on what's happening at YOUR VA – the Walla Walla VA is on Facebook, Twitter, and Instagram. Want to know about upcoming events, healthcare information, or other historical information? Click the following links to get connected today:  Facebook   |   Twitter   |   Instagram  Learn more »

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Walla Walla VA Medical Center

77 Wainwright Drive
Walla Walla, WA 99362
509-525-5200 | 888-687-8863 Directions

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Telephone Care:

  • 509-525-5200
  • 888-687-8863
    24 hours a day / 7 days a week
  • 800-273-8255
    Veterans Crisis Line
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