Jonathan M. Wainwright Memorial VA Medical Center
Contact the Jonathan M. Wainwright Memorial VA Medical Center
Jonathan M. Wainwright Memorial VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
If you are having a medical emergency, please call 911.
Our administrative and outpatient clinic hours of operation for all locations are Monday - Friday, 8 a.m. - 4:30 p.m. (excluding all Federal holidays).
Have a Question?
Please call the main switchboard number for assistance: (509) 525-5200 or (888) 687-8863 (toll free). Be sure to listen carefully to the selections as our automated phone tree has recently changed.
We are not a Walk-In Clinic — we ask that you call in advance whenever possible to make an appointment for care.
NOTICE!!! There are no emergency services
at this facility or at our community based outpatient clinics.
Other Important Contact Numbers
- Patient Advocate:
(509) 525-5200 Ext. 26723
Bldg. 143, Room 1250
- Transition & Care Management Manager (formerly OEF/OIF/OND):
Mary Gordon, RN
(509) 525-5200 Ext. 26461
Bldg 74, Rm. 104
- Public Affairs:
(509) 525-5200 Ext. 26520
(509) 301-1303 (cell)
Bldg. 68, Rm. 235A
- Caregiver Support Coordinators:
Sandra Lenz, LCSW
(509) 525-5200, Ext. 26715
Peggi Spears, LICSW/BCD
(509) 525-5200, Ext. 26737
- MyHealtheVet Contact (Acting):
Ann Parrish, RN
(509) 525-5200 Ext. 26464
Bldg. 143 (check at the front desk for location)
- Women Veterans Program Manager:
Jeanne Cone, RN
(541) 963-0627, Ext. 4028
- Suicide Prevention Coordinator:
Celena Veverka, MSW/LICSW
(509) 525-5200, Ext. 26969
- Military Sexual Trauma Services Coordinator:
Eric Hollen, LMSW
(509) 540-4326 (cell)
- Former Prisoner of War (FPOW) Advocate:
Gene Dotolo, MSW/LICSW
(509) 525-5200, Ext. 26971
- Compliance Officer:
Jon Van Cleef
(509) 525-5200, Ext. 26982
Contacting a Patient
If you wish to visit a patient in the Residental Rehabilitation Unit (RRU), please see our maps for directions. If you would like to send a card, gift, or flowers to a patient in the RRU, the mailing address is:
c/o Walla Walla VA Medical Center
77 Waynwright Drive, Bldg. 140
Walla Walla, WA 99362
To locate or contact a patient, please dial the Medical Center at (509) 525-5200 or (888) 687-8863 and ask the operator for assistance.
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Monday through Friday 8 a.m. - 4:30 p.m.:
- Within Walla Walla metro area: (509) 525-5200
- Outside of the Walla Walla calling area toll-free: (888) 687-8863
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact the Patient Advocate at (509) 525-5200, ext. 26723 or go to Bldg. 143, Room 1250.
Inquiry Routing and Information System
VA has established an inquiry routing and information system (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media/Public Relations/Congressional Inquiries
Members of the news media should contact Linda Wondra, Walla Walla VA's Public Affairs Officer, at (509) 525-5200, ext. 26520 or (509) 301-1303 (cell). Click HERE to go to the Public Affairs/News & Events page for additional information.