Veterans - get your care virtually - Jonathan M. Wainwright Memorial VA Medical Center
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Jonathan M. Wainwright Memorial VA Medical Center


Veterans - get your care virtually

Man sitting in chair working on a laptop

Did you know you can get virtual care on a mobile device from the comfort of your home?

By Linda Wondra, Public Affairs Officer
Thursday, January 16, 2020

Just about everyone these days has access to a computer, a cell phone, tablet, or other mobile device. And with that access, Veterans are able to access the many VA online tools and mobile applications (called apps) that can help Veterans track health records, manage appointments and prescriptions, receive weight loss support, access tailored programs for smoking cessation, dietary needs, and so much more.

Here at the Walla Walla VA, there are a number of ways a Veteran can access virtual care. One way is the use of telehealth services which connects VA providers with Veterans at Walla Walla VA’s outlying clinics, as well as larger VAs to access mental health services, dermatology, pacemaker clinics, home telehealth care, and more. The Walla Walla VA also has an active tobacco cessation and sleep improvement clinics, which includes both face-to-face and telehealth participation. You can learn more about VA Telehealth Services by clicking this link.

Picture of an iphone screen showing mobile apps and word VAMobile

Many of the virtual care options can be downloaded onto a mobile device.

Another virtual care opportunity offered at VAs nationwide, as well as right here at the Walla Walla VA, is VA Video Connect. VA Video Connect offers secure video visits with your VA provider team from virtually anywhere, including from the comfort of your home. A Veteran can download an app to an Apple mobile device (e.g., an iPhone or iPad) for this connection; however, connections can also be made through the web browser.

And if you are not using My HealtheVet to manage your prescriptions, appointments, secure messages, health records, etc., consider getting signed up today. It’s a “one-stop shop” to stay connected with the VA and your primary care team. Need assistance registering? Contact Walla Walla VA’s My HealtheVet Coordinator at 509.525.5200, ext. 26464.

When you access the VAMobile website, it lists a number of apps that can connect you virtually to care and support, whether it be the web, or through an app that you download to your iPhone (iOS) or Android phone. Here are just a few examples:

There are many more apps at this VA App Store that can help you with your day-to-day care. Be sure to click on the link above to review all the available apps.

VA is seeing more and more success stories and increasing patient satisfaction with its online tools and mobile applications. Get started today by reviewing the information at VA’s Connected Care website and the other links referenced above. We are ready to help you get connected – virtually!


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