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Jonathan M. Wainwright Memorial VA Medical Center

 

Reporting Safety or Quality Issues

If you have a safety or quality of care concern which has been unresolved through hospital management, employees and patients have the right to contact The Joint Commission by:

  • www.jointcommission.org, using the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website.

  • By fax to 630.792.5636.

  • By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.

  • Reports of patient safety events to The Joint Commission must include the health care organization’s name, street address, city and state.
The Joint Commission logo


Reports of patient safety events to The Joint Commission must include the health care organization’s name, street address, city and state. Patient safety event reports can be submitted anonymously and confidentially. However, those who provide their name and contact information enables The Joint Commission to contact them for more information, if necessary, and to confirm how the report is handled. Disciplinary action may not be taken against any employee or patient who reports a safety or quality concern to The Joint Commission.

The Joint Commission

Patient safety concerns can be reported to The Joint Commission:

  • At www.jointcommission.org, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website
  • By fax to 630-792-5636
  • By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181