Returning Service Members - Jonathan M. Wainwright Memorial VA Medical Center
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Jonathan M. Wainwright Memorial VA Medical Center


Returning Service Members

The Walla Walla VA Medical Center is grateful to all the men and women who risk their lives to fight terrorism in Afghanistan, Iraq and many other places around the world. We value your service and sacrifice and the sacrifice of your families who also serve. You have served — NOW IT'S OUR TURN TO SERVE YOU!

Transition & Care Management logo

The Transition & Care Management (TCM) program is a special program to meet the needs of Veterans returning from current combat in Iraq, Afghanistan, and many other "hostile fire" areas and also Post 9-11 era Veterans. If you have served in Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), or Operation New  Dawn (OND), need assistance, or have questions about your eligibility, you can contact us in the following ways —

By Phone:

Please call us at 888.687.8863 or 509.525.5200, ext. 26461 with any questions or inquiries about our health care services.

In Person:

Visit in person at the Outpatient Services Clinic Admissions Desk in Bldg. 143 (New Outpatient Clinic) and ask to be directed to the TCM Program Manager's offfice.

You can view a map of Walla Walla VAMC campus to find this location.

The Walla Walla VA has appointed a special TCM Coordinator to assist you in your transition to the Walla Walla VA Medical Center. Your coordinator is:  

     Michael Atkins, RN, BSN
     888.687.8863 or 509.525.5200, Ext. 26461
     Bldg. 74, Rm. 104

Words "thank you" plus dog tags

Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.