Contact the Jonathan M. Wainwright Memorial VA Medical Center - Jonathan M. Wainwright Memorial VA Medical Center
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Jonathan M. Wainwright Memorial VA Medical Center


Contact the Jonathan M. Wainwright Memorial VA Medical Center

Jonathan M. Wainwright Memorial VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

If you are having a medical emergency, please call 911.

Our administrative and outpatient clinic hours of operation for all locations are Monday - Friday, 8 a.m. - 4:30 p.m. (excluding all Federal holidays).

Have a Question?

Please call the main switchboard number for assistance:  (509) 525-5200 or (888) 687-8863 (toll free). Be sure to listen carefully to the selections as our automated phone tree has recently changed.

We are not a Walk-In Clinicwe ask that you call in advance whenever possible to make an appointment for care.

NOTICE!!! There are no emergency services
at this facility or at our community based outpatient clinics.

The words "contact us" 

Other Important Contact Numbers

  • Patient Advocate:  
       Julie Sanchez
       509.525.5200 Ext. 26723
       Bldg. 143, Room 1213
  • Transition & Care Management Manager (formerly OEF/OIF/OND):  
       Michael Atkins, RN, BSN
       509.525.5200 Ext. 26461
       509.964.4200 (cell)
       Bldg 74, Rm. 104
  • Public Affairs: 
       Linda Wondra
       509.525.5200 Ext. 26520
       509.386.1117 (cell) 
       Bldg. 49 | Office of the Director
  • Caregiver Support Program:  
       David Aguilar, RN  |  Caregiver Support Program Manager
       509.525.5200, Ext. 26458
    Brytrina Perkins, LICSW  |  Caregiver Support Coordinator
       509.525.5200, Ext. 26738
  • MyHealtheVet Contact:  
       Pamela Castoldi
       509.525.5200 Ext. 26464
       Bldg. 143 (check at the front desk for location)
  • Women Veterans Program Manager:
     Kyleen Thomason, MSN, RN
       509.730.7168 (cell)
  • Suicide Prevention Coordinator:  
      Celena Veverka, MSW/LICSW
      509.525.5200, Ext. 26969
  • Military Sexual Trauma Services & Intimate Partner Violence Coordinator:  
       Jennifer Oetman, LICSW
       509.525,5200, Ext.  26976
  • Former Prisoner of War (FPOW) Advocate:  
       Gene Dotolo, MSW/LICSW
       509.525.5200, Ext. 26971
  • Acting Compliance Officer:
       James Wooderchak
       509.525.5200, Ext. 26513

 Contacting a Patient

If you wish to visit a patient in the Residental Rehabilitation Unit (RRU), please see our maps for directions. If you would like to send a card, gift, or flowers to a patient in the RRU, the mailing address is:

     Patient Name
     c/o Walla Walla VA Medical Center
77 Wainwright Drive, Bldg. 140
     Walla Walla, WA 99362

To locate or contact a patient, please dial the Medical Center at (509) 525-5200 or (888) 687-8863 and ask the operator for assistance.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

Monday through Friday 8 a.m. - 4:30 p.m.:

  • Within Walla Walla metro area:  (509) 525-5200
  • Outside of the Walla Walla calling area toll-free:  (888) 687-8863

Image of a calendar with "schedule appointment" circled

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact the Patient Advocate at (509) 525-5200, ext. 26723 or go to Bldg. 143, Room 1250. 

Inquiry Routing and Information System

VA has established an inquiry routing and information system (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media/Public Relations/Congressional Inquiries

Members of the news media should contact Linda Wondra, Walla Walla VA's Public Affairs Officer, at (509) 525-5200, ext. 26520 or (509) 386-1117 (cell). Click HERE to go to the Public Affairs/News & Events page for additional information.

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Follow the Walla Walla VA on Social Media

If you have a Facebook, Instagram and/or a Twitter account, be sure to follow the Walla Walla VA to stay updated on what's happening at YOUR VA. Click HERE to like our Facebook page, click HERE to follow us on Instagram, and click HERE to follow us on Twitter.

Website Problems?

To report problems with this website, please email (the Walla Walla VA content manager/webmaster) or contact the national Webmaster.